You can upload contact lists to Movio EQ in more than one way. The method you choose will depend on the needs of your organisation.
Manual (CSV)
CSV (comma separated value) is a commonly used spreadsheet format for storing structured data, like a contact list.
If you only occasionally need to upload a contact list, uploading a spreadsheet in this format, on the EQ Contact list page, is the simplest way to do it.
SFTP
SFTP (secure file transfer protocol) is a method of file transfer that uses what's called secure shell encryption to send and receive files. It's best suited to transferring large amounts of data, in a CSV or flat file, in one go.
Because SFTP tends to require more manual intervention, there is more room for human error, but it may be a better/easier option for your organisation than API integration.
To use SFTP, you need SFTP client software, such as FileZilla. This allows you to connect to Movio's SFTP server, where files can be uploaded, stored, and retrieved in a downloadable format.
API
An API (application programming interface) is a set of rules and protocols that allows one software application to talk to another. It's best suited to real-time communication and the transfer of smaller amounts of data in a format such as JSON or XML.
Because APIs are automated, there is less room for error. They do, however, require the HTTPS protocol and a reliable internet connection.
Integration with EQ's API might be appropriate if you want to update contact lists frequently and near instantaneously.
Your developers can explore the API docs at https://movio.redoc.ly/tag/contact-lists/.
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